Having problems with downloading or opening the
Zip files, MP3 Audio File or PDF files?
1. If the Mp3 file opens up immediately in your media player on your computer
You are pressing the open button instead of the save button on the dialogue box. See example. Example:
2. If you can't download the Zip, PDF, or MP3 file or files at all and you get no error message.
Check your anti-virus program or windows security to see if that is blocking the download. They might be too restrictive to download bigger files or any files at all. Also make sure you can turn pop ups off on your browser so you can download files. Sometimes you have to allow the files to download by activating scripts. Let us know if none of these work by e-mail or call (801) 274-0744 - 24 Hours a day. Leave a message with name, phone number and what the problem seems to be if we are not immediately available.
3. Disk too full error.
Usually means you have run out of Hard Drive space on your computer. You can get a rather inexpensive external hard drive at www.Amazon.com or www.Buy.com
4. If you get an error in downloading like Http 403 Forbidden.
Have no fear. Just a temporary glitch. Please contact us immediately at this e-mail
or click here or call (801) 274-0744 to let us know. We will get you the class or
workshop to you as soon as humanly possible. We are sorry for the inconvenience. It is only temporary.
The page would look like the picture below. Our links for downloads need a type of permission slip to download.
Once in a great while the link expires or has been configured wrong. We apologize if this happened to you. We will
get it out to you as soon as we can as we are available. We will make your class or workshop available to
you as soon as possible. Also try other links on the page – they might work instead to get you started. All
workshops have 2 different ways to download - One Complete BIG FILE or several smaller
files. The workshop is the same either way.
5. When you can't open the Zip files once you downloaded them.
Almost all of the zip files have a password that is required to open the file. Each page will tell you the password in a big bright box or clearly stated on the page more than once. If you shut the page before recording that password then files will not open. Make sure to keep the page open or e-mail us below for the password if you shut the window where you download the files.
It could also be that there was a interference on your network so the files became corrupt as you downloaded them. Sometimes all you need is to delete the last downloaded file completely and then download the file again.
The best place to download the files are to your desktop so there is a very small pathway for your zip program to see and easily opens them in our experience.
6. If you have to put a password in for every file or every time you access the file from the zip download.
This should not happen and is not normal.
We have found 2 solutions. One is get an update to your zip program you have already. Sometimes when you have an older zip program it is not very compatible with a newer zip file and needs to be updated.
The 2nd solution is to download the WINRAR program. Please check with your computer professional to insure this program will work for your computer. There are several versions at this link. Pick the right one for you. Most have FREE programs to try before you buy.
http://www.rarlab.com/download.htm
Now we haven't had any problems with WINRAR 3.80 so far or with people we know that have used it - Read below anyways.
Now just for your convenience here other websites with zip programs.
Windows
PC
WinZip program that usually comes on windows
computers
http://www.winzip.com/downwz.htm
WinRAR - One of the easiest to use
http://www.rarlab.com/download.htm
Apple
Macintosh
Apple's Help Page and Software Link http://www.apple.com/downloads/macosx/spotlight/ziplight.html (updated
03/18/10)
Smith Micro Stuff It Deluxe Trail or Full Version.
http://my.smithmicro.com/mac/stuffit.html
Again check with your computer professional to make sure the program you download is the right one for you as
needed. LEGAL FINE PRINT NOTE: I understand that Persistent Success, Law of
Attraction University (www.Loa-u.com) or
any of its agents or representatives are not liable and this website doesn't give any warranties expressed or
implied that any zip program will work on your computer nor are we responsible for any type of damages if
these programs aren't the right ones for you.
7. I download the files but they aren't the right kind of files for my iPod - Windows and Macintosh
The best solution
seems to us is to check out Apple.com support for iTunes so you can sync them and change the MP3 format to the
iTunes format. http://support.apple.com/kb/HT1473 (Updated 06/23/09)
8. Can't open PDF files once they are downloaded
and unzipped.
Most likely the Adobe reader is older and needs
to be updated at www.adobe.com
LEGAL FINE PRINT NOTE: I understand that Persistent Success, Law of Attraction University (www.Loa-u.com) or any of its agents or representatives are not liable and this website doesn't give any warranties expressed or implied that any zip program will work on your computer nor are we responsible for any type of damages if these programs aren't the right ones for you. Check with your computer guru.
9. We recommend for easiest download and unzipping of the files to save the workshop or class to your desktop and open from there.
Any more help else please contact us at (801) 274-0744 by clicking here or e-mail us at